DISCLAIMER: These Legal Notices are drafted in the French language. They may be translated for convenience or information purposes. In the event of any divergence, contradiction or difference of interpretation between the French version and any translated version, the French version shall prevail and shall be the sole authoritative version. Unless otherwise stated, any defined term in these Legal Notices beginning with a capital letter shall be understood indifferently in the singular or the plural, according to the context.
General Information
The website accessible at www.fastsearch.lu (hereinafter the “Website”) is a public website published by FAST Search Luxembourg.
Its purpose is to present the activities, Solutions and Services offered by FAST Search Luxembourg, as well as to make available informational content, tools, simulators and configurators accessible without authentication, for informational, demonstration or pre-subscription purposes.
The purpose of these Legal Notices is to inform Visitors about the identity of the Website's publisher and about the main legal frameworks applicable to its access and use.
The terms beginning with a capital letter used in these Legal Notices are used exclusively to facilitate their understanding.
They are used for informational and explanatory purposes specific to this document and shall not have the effect of modifying, supplementing, restricting or extending the scope of the definitions, qualifications or contractual stipulations set out in the applicable General Terms and Conditions of Sale (GTCS) and/or General Terms and Conditions of Use (GTCU), which alone remain enforceable within the framework of the contractual relations between FAST Search Luxembourg and its Clients.
Unless expressly defined otherwise, the notions designated by a capital letter must be understood in the sense attributed to them in the GTCS and, where applicable, in the GTCU applicable to the Services concerned.
Article 1. Publisher of the Website and Services
This Website and the Services offered on it are published by FAST Search Luxembourg S.à r.l., a limited liability company under Luxembourg law, operating under the commercial name FAST Search Luxembourg, whose registered office is located at 9, Rue de Laboratoire, L-1911 Luxembourg (Grand Duchy of Luxembourg).
Article 2. Contacts
- General contact: info@fastsearch.lu
- Protection of personal data (GDPR/DPO): dpo@fastsearch.lu
- Information systems security: ciso@fastsearch.lu
Article 3. Scope
These Legal Notices apply to:
- the Website accessible at www.fastsearch.lu;
- contact, information request or Support forms, including via automated tools, in particular chatbot-type tools;
- tools, simulators, configurators, demonstrators or pre-subscription devices accessible via the Website;
- as well as the public pages and interfaces accessible from the Website. The conditions of access and use of the authenticated Platforms and Services are governed by the applicable GTCU and GTCS.
The conditions for marketing the Services are defined in the applicable General Terms and Conditions of Sale (GTCS).
The methods of collection, processing and protection of Personal Data are described in the Data Protection Notice.
The terms relating to the use of cookies and similar technologies are specified in the Cookie Policy.
The conditions of access, use and Support of the Services are defined in the applicable General Terms and Conditions of Use (GTCU).
Article 4. Hosting
Certain specific services or features may incorporate technical tools provided by third-party providers (in particular payment services, online support, messaging, electronic signature or marketing), acting as processors or independent controllers depending on the case.
The terms relating to the processing of personal data are detailed in the Data Protection Policy.
4.1 Hosting of data outside the EU
The Data is in principle hosted within the EEA. Where certain providers involve a transfer outside the EEA, FAST Search Luxembourg implements the appropriate safeguards in accordance with Chapter V of the GDPR (in particular standard contractual clauses).
Article 5. Processors, technical providers and partners
FAST Search Luxembourg may call upon technical providers, service suppliers or partners in order to ensure in particular:
- cloud hosting and infrastructure;
- the maintenance, security and operation of information systems;
- Support (customer support, technical or functional assistance);
- the sending of transactional communications;
- the electronic signature of contractual documents;
- audience analysis, usage measurement and improvement of the Services.
Depending on the nature of the Services concerned, the integration model adopted and the Data flows implemented, these third parties may act:
- either as processors within the meaning of Regulation (EU) 2016/679 (GDPR), acting exclusively on behalf of and on the instructions of FAST Search Luxembourg or, where applicable, of the Client acting as Controller;
- or as independent controllers, themselves determining the purposes and means of the Processing for the Data they receive and process within the framework of their own activity.
Where these providers act as processors, FAST Search Luxembourg ensures that they present sufficient guarantees in terms of security, confidentiality and GDPR compliance, and that an agreement compliant with Article 28 of the GDPR is concluded and in force.
Article 6. Status of FAST Search Luxembourg with regard to the GDPR
In the course of its activities, FAST Search Luxembourg acts as Controller within the meaning of Article 4(7) of Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR).
In this capacity, FAST Search Luxembourg determines the purposes and means of the processing of personal data that it implements, in particular within the framework of the management of its clients, prospects, suppliers, users of its website, loyalty programmes, marketing operations, after-sales services, recruitment and, more generally, its commercial and administrative activities.
The specific terms applicable to certain processing operations may be specified in the contractual documents, general terms and conditions, collection forms or additional information notices made available to the data subjects.
Article 7. Intellectual property
All the elements making up the Website, the Platform and the Services, including in particular the texts, content, interfaces, software, Modules, algorithms, databases, graphics, trademarks and logos, are protected by the legal provisions in force relating to intellectual property.
Any reproduction, representation, adaptation, distribution or exploitation, in whole or in part, without the prior written authorisation of FAST Search Luxembourg is strictly prohibited.
Article 8. Liability
FAST Search Luxembourg implements reasonable means to ensure the accessibility and proper functioning of the Website and Services. However, FAST Search Luxembourg cannot be held liable for:
- temporary interruptions, technical Malfunctions or unavailability;
- damages resulting from the use of or inability to use the Website or Services;
- the use of the information, content, results or simulations accessible on the Website on a purely informational, illustrative or indicative basis;
- decisions taken on the basis of the results, simulations or information generated by the Services.
The specific liabilities related to the use of the Services are defined in the GTCS and, where applicable, in the applicable GTCU and contractual documents.
Article 9. Personal data
FAST Search Luxembourg processes Personal Data in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR).
Within the framework of the processing of Personal Data carried out for the purposes of its activities, FAST Search Luxembourg acts as Controller within the meaning of Article 4(7) of the GDPR.
In this capacity, FAST Search Luxembourg determines the purposes and means of the processing implemented.
The methods of collection, use and retention of the Data, as well as the rights of the Data Subjects and the procedures for exercising them, are detailed in the Data Protection Notice, accessible on the Website.
Article 10. Cookies
The Website uses cookies and similar technologies.
The terms of use, configuration and management of cookies are described in the Cookie Policy, accessible on the Website.
Article 11. Applicable law and competent jurisdiction
These legal notices are governed by Luxembourg law.
In the event of a dispute relating to the Website or the Services, and in the absence of amicable resolution, the competent courts of the Grand Duchy of Luxembourg shall have sole jurisdiction, subject to the applicable mandatory legal provisions.
