Clients

New standards for restoring contact with clients and beneficiaries.

With our services we have set new standards for financial institutions. As part of the FAST Search group we build on the long-standing experience of our Swiss company, which has established itself as a dependable partner for banks in restoring contact with rightful asset holders.

Our solutions are consistently geared to the needs of financial institutions, with a clear focus on banking secrecy, data protection, data security and regulatory compliance.

Whether out of regulatory obligation or responsibility towards your policyholders: restoring contact with inactive client relationships is our core business.

From standard address research for undeliverable mail through to specialised worldwide searches, we support you in a structured, discreet and data-protection-compliant way — always with the aim of reconnecting people with their entitlements while minimising compliance risk.

Over the years, pension foundations and pension funds repeatedly lose contact with individual beneficiaries. For those affected this often means uncertainty - for the institutions, a responsibility.

With our expertise we help you restore these connections efficiently and precisely, so that pension assets reach the people they belong to.

In numerous legal mandates there is a legitimate interest in reliably identifying and locating people.

As a specialised partner we support law firms and notaries in Luxembourg and the European Union with structured, discreet research on people — based on publicly available information and in compliance with all legal requirements. This creates a dependable basis for your further work on the mandate and allows you to concentrate on your core competencies.

We create clarity, trust and measurable relief — operationally and regulatorily.

Benefits for our business clients

Efficient client reactivation:

Fast, time-optimised restoration of contact with inactive clients and beneficial owners.

Maximum transparency & compliance:

Complete, audit-proof documentation of all processes, with transparent allocation of services to each client relationship.

Tangible efficiency & cost benefits:

Significant reduction of internal effort with a lasting decrease in operating costs.