On an official mandate
- No use for our own benefit, no claims of our own
- Purely re-establishing contact
- Acting for financial institutions & insurers

We contacted you because we act on behalf of a financial institution, an insurer or another entitled organisation, in order to re-establish contact with you as a potentially entitled person.
As part of our work we carefully examine whether you might be entitled to certain assets, benefits or information. Our approach is always structured, discreet and compliant with all data protection and regulatory requirements.
Please note that we act exclusively on behalf of companies and never pursue claims of our own. Once verification is complete we hand the case to our client, who takes over all further communication and processing.
Our aim is to make this process as transparent and comprehensible as possible for you, and to help legitimate claims find their way to the right people.
Once your details have been verified successfully, we close our research and pass the relevant information to our client – usually a bank, an insurer or a pension institution. Any further review and all communication regarding possible claims are then handled directly by that institution. It will contact you if needed and inform you about the next steps.
Please understand that we have no insight into the subsequent processing or the decision of the institution in question and cannot provide information on it.
Our task is to create a reliable and legally compliant basis so that your case can be reviewed and processed correctly.
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We contacted you because we act on behalf of a financial institution, an insurer or another entitled organisation, in order to re-establish contact with you as a potentially entitled person.

In the course of our research we are in regular contact with national and international authorities, registers and public bodies.
We work exclusively on the basis of legally permissible and publicly accessible information and consistently observe the applicable legal and regulatory requirements. Transparency, diligence and a respectful handling of sensitive data are central to our work. Thanks to our structured approach and our international network we are able to process enquiries efficiently while ensuring a high quality and traceability of our results.